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Love the new rascal radio app on iOS


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#1 Marc Page

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Posted 07 April 2016 - 06:31 PM

I absolutely love the new rascal radio app on iOS. The name change the icon the layout are amazing. However I only have a total access and not rascal radio and it records it cannot play
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#2 martin.spusta

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Posted 07 April 2016 - 10:28 PM

Rascal Radio will not be part of Total Access until May 1st. At that time Total Access subscribers will have access to Rascal Radio.

 

Have a great day and thank you very much for your positive feedback!

 

Martin



#3 Marc Page

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Posted 08 April 2016 - 12:58 PM

Rascal Radio will not be part of Total Access until May 1st. At that time Total Access subscribers will have access to Rascal Radio.

 

Have a great day and thank you very much for your positive feedback!

 

Martin

 

I misspoke (mis-typed?). I meant to say training system (Marketing System). That is still supported by Rascal Radio, right? That is not working.


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#4 martin.spusta

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Posted 14 April 2016 - 10:02 AM

Marc,

 

If you are on Marketing System you should be able to see Life Training under subjects. If you are not seeing it please reach out to our customer service as there might be an issue with your Marketing System subscription.

 

Martin


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#5 Marc Page

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Posted 14 April 2016 - 11:26 AM

Marc,

 

If you are on Marketing System you should be able to see Life Training under subjects. If you are not seeing it please reach out to our customer service as there might be an issue with your Marketing System subscription.

 

Martin

Thanks Martin. It's working now.


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#6 AJ & Emily Smith

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Posted 19 April 2016 - 12:56 PM

Whenever I make Rob or Kenyon Robson my preferred speaker and all subjects it displays the following
"no audios found for the search criteria supplied"

#7 martin.spusta

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Posted 22 April 2016 - 02:08 PM

Hello AJ & Emily,

 

There was an issue with your Rascal Radio account and the algorithm that determines what audios should play next.

I have corrected this issue and you should be able to listen Rob or Kenyon Robson audio talks now.

 

In the future, please reach out to Life Support with issues like these as they will be able to research it and correct it.

 

Thanks and have a great day,

 

Martin


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#8 James Kozak

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Posted 22 April 2016 - 11:46 PM

the new andriod app is just amazing. its 10x better than the old app. awesome job guys. love it. 



#9 AJ & Emily Smith

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Posted 27 April 2016 - 10:27 AM

Question, on iPhone is it going to be set up to be controlled from the lock screen and the tool bar you pull from the bottom?

Also, with the old rascal radio, when I would be listening and I had a phone call come in, after the call ended the radio would start playing again. Is this on the list of enhancements?

Lastly, are we going to get the 1.5x and 2x speeds on rascal radio?
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#10 martin.spusta

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Posted 28 June 2016 - 03:25 PM

Question, on iPhone is it going to be set up to be controlled from the lock screen and the tool bar you pull from the bottom?

Also, with the old rascal radio, when I would be listening and I had a phone call come in, after the call ended the radio would start playing again. Is this on the list of enhancements?

Lastly, are we going to get the 1.5x and 2x speeds on rascal radio?

You should be able to control Rascal Radio from the Lock Screen. The resume of the radio needs to be done manually. We will add this enhancement to our list. Unfortunately, the 1.5x and 2x speeds are not available on the Rascal Radio. 

 

Thank you for your suggestions. Have a great day.

 

Martin






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